Wednesday, 16 January 2013

Do high street retailers have a future?


High Street vs Online Retailer 

Whilst the high street stores have struggled for sales, online shops are achieving great success. Why? If you like it or not the world is changing – people don’t want to drag themselves to the shops in the rain, snow etc., not when they can shop online and get everything delivered to their door. The choices online will always beat what’s available in the high street stores, at prices that simply can’t be matched by high street stores owing to their vast overheads.

The high street empty of customers
The big question is does the high street shop retailer have a future? We believe that retailers need to look towards spending a lot less on glitzy stores, and strengthen their online presence. Unfortunately if they don’t they will vanish alongside many others who once had strong brands. Take HMV the music store – this once giant on the high street failed to respond to this and look where they are now, with receivers! Perhaps if they had realised the power of the Internet, they would have adjusted their business model and closed a few high street shops, reducing their overheads, HMV could have used the funds that would have been available to build and develop an online presence, which worked. HMV had a very strong brand name, which has been associated with music for many years, but that was not enough to stop shoppers purchasing music online through other retailers.

When high street retailers do go online they must remember things are a little different on the web, competition is greater and your competitors are just a simple click away. Your store may have the monopoly on the high street, but it’s very doubtful you will achieve the same online. High street retailers have got rich with once huge profit margins, but those days are over. Profit margins online have to be lowered to remain competitive but you must remember your volume of sales will increase! After all, is it not better to sell many items making a little, or making no sales at all?

If you’re a high street retailer, looking for an online presence that works for you, contact Blick Media today!